You can send us an e-mail to guzuragames@gmail.com and we will respond to this message for you. Alternatively, you can use the 'Support & Feedback' tab to the right of the Landing.

What is the minimum amount for withdrawals? Our withdrawals are subject to a minimum amount. Here’s what you need to know: Withdrawals are free of charge.

At Guzura you play on the outcome of the official draw. For all intents and purposes, you will have the exact same customer experience as if you were entering the official lottery.

Guzura is pleased to confirm that you do not pay any tax on your winnings when you claim them from Guzura. However, you are responsible for paying any taxes due to your own Government when depositing into your Bank Account.In the case of any large win Guzura would suggest that you seek Independent Financial Advice.

You are able to amend the registered e-mail address and password on your account. To edit either of these, simply log into your account and select 'My Account' from the drop down menu.

International Payment Deactivation from Bank: Deposit made to Guzura is an international transaction for which your international payment service must be activated on your debit or credit.

All wins will be credited to your Guzura Player Account Balance following the draw. To view your win, please sign into your Player Account and choose 'My Transactions' from the drop down menu.

All wins will be credited to your Guzura Player Account Balance following the draw. To view your win, please sign into your Player Account and choose 'My Transactions' from the drop down menu.

This means that there is already a Player Account registered to this e-mail address, please use this account to play. If you have forgotten the password please enter your e-mail address in the Log-in.

What do I do if the payment for the lottery bet does not work due to technical issues? We are sorry if your payment for your Guzura bet has not run smoothly. This is generally a glitch in the upload of the site and can be easily fixed by exiting the site and then signing back into your Player Account.

You can view all payment and credit details on your account at any time.Please sign into your Player Account and choose 'My Transactions' from the drop down menu.

Deposits are converted into NON INR currency for processing , so you see a small value added mainly on account of forex charges directly by banks , usually less than 5% . Guzura does not charge any additional amount from its players.

If the cost of your ticket(s) is more than your account balance, then the Payable column in the checkout area will display how much you need to pay extra – until you make the extra payment yourself the transaction will not be completed.

You can send us an e-mail to guzuragames@gmail.com and we will respond to this message for you.Alternatively, you can use the 'Support & Feedback' tab to the right of the Landing Site to send an e-mail to us directly.

You are free to close your Player Account at any time once all Lotto bets have closed. If you have a Lotto bet in-play, please wait for the Lotto bet to play in the final draw and then close the Player Account.The balance in your Player Account will also need to register as 0.00.If you wish to close your Player Account with bets in play or with a balance in place, please contact our Customer Service Team on guzuragames@gmail.com and they will help you.